All orders can be purchased directly on our website. 

Yes, we do have some Oyster Creek Collection pieces in stock! Typically, all our OCC pieces are made to order, but if they are in stock, they will be listed in the In-Stock Items section

Customization for a case good piece of furniture means the customer can tailor the design of the piece to their preferences. Specifically, this includes:

Shape: The customer can modify the overall form of the piece, whether it's altering the edges, contours, or the general structure to suit their space or aesthetic.

Dimensions: The size of the piece can be adjusted, meaning the customer can specify the exact height, width, and depth to ensure it fits perfectly within their room or functional requirements.

This level of customization ensures that the case good is unique to the customer's vision and perfectly suited to their needs. Please complete the online case good customization form if customization is needed.

When customizing an upholstery piece, customers can adjust the dimensions to meet their specific needs. This includes:

Width: Customers can modify the overall width of the piece, such as a sofa or chair, to ensure it fits within their space, whether they need it to be more compact or expansive.

Depth: The seat depth can be customized, allowing for either a shallow or deep seat, depending on the customer's preference for comfort and posture.

Height: Both the backrest and seat height can be tailored. Customers can increase or decrease the height for ergonomic comfort or to match the proportions of their room and existing furniture.

Fabric and Piping: The customer can select their fabric and piping from Oyster Creek Collection's curated catalog of fabrics. The possibilities are endless, with lots of combinations to choose from!

Stationary vs. Swivel: The customer can pick between a stationary chair or a swivel chair for all Oyster Creek Collection chairs. If you ask our owner, Aryn, her favorite chair option, she will always say swivel!

To customize an upholstery piece, please complete the online customization form.

Yes! Please complete our Trade Program Application and send a copy of your Sales Tax ID to contact@shopoystercreekstudios.com. Once both items have been received, your submission will be reviewed and responded to within 1-3 business days. All trade members will receive exclusive discounts, tax-exempt purchasing, and a dedicated point of contact for sales.  

If an OCC piece is delivered to a receiver or warehouse, OCC is not liable for any adjustments or damages that occur after delivery when moving the item from the warehouse to its final destination. We recommend direct delivery to the installation site, as our delivery team can make necessary adjustments on-site. Should an OCC piece require adjustment or repair following a move from a receiver or warehouse, the responsibility lies with the customer. Our delivery team will document the condition of the piece upon arrival at the receiver or warehouse with photos, confirming it is in its original state.

Yes! Oyster Creek Collection ships to every state in the U.S. except Hawaii and Alaska.

Oyster Creek Collection's dedicated delivery team will personally deliver your Oyster Creek Collection piece inside your home, assemble it (if required), place it exactly where you'd like it in your space, remove all trash, and make sure your piece is in perfect condition. Please ensure your piece can be delivered into your space by moving any existing furniture and double-checking the dimensions of stairwells, doorways, and hallways.

Yes! You can purchase all burl wood samples and fabric swatches directly on our website! Oyster Creek Collection does not offer paint samples. If you are interested in high gloss paint swatches, you can visit any Sherwin Williams or Benjamin Moore store to obtain samples. 

Burl is a tree growth in which the grain has grown in a unique manner. No burl wood piece is ever the same! Burl is commonly found in the form of a rounded outgrowth on a tree trunk or branch that is filled with small knots from dormant buds. Keep in mind that grain patterns will vary from piece to piece, adding to the uniqueness of the item.   

We love lacquer for its effortless ability to cross between traditional and modern. It works on virtually any style of furniture—and in any decor. Just like any piece of furniture that is painted, scratching and nicking can occur if objects abruptly touch the product. Eating utensils, games, toys, and/or decorative objects such as planters, centerpieces, and trays can scratch your piece if items are not gently used. DO NOT place any hot object directly on your piece. Clean up spills on the surface immediately. 

Each of our pieces are crafted with locally sourced-highest quality wood – including but not limited to Walnut, Birch, and Poplar – as well as Plywood and MDF panels if a piece requires it due to shape. Our fine wood veneers with exceptional quality and beauty in appearance are placed on top to finish the piece. 

All Oyster Creek Collection pieces are made to order by highly skilled craftsmen. Production lead times are currently estimated to be 8-12 weeks. Deliveries may range from 2-4 weeks from the date of furniture completion, depending on delivery location. Oyster Creek Collection does not offer a firm lead time on any item, but we will do everything we can to get your piece to you promptly. 

Delivery timeframes in the Houston and DFW areas are more frequent than in other locations due to the proximity of the manufacturer.

We now offer a new service offering interior design consultations, fabric sourcing and deliverables sent virtually for your home. Have the OCS team source, style, and guide you to execution! Please visit oystercreekstudios.com/services to inquire!

Yes! You may customize your own piece of furniture. Please complete either our casegood customization form or our upholstery customization form. We will reach out to you if we have any questions regarding your custom piece.

Oyster Creek Collection accepts all major credit cards, including American Express, Visa, Mastercard, and Discover.  

Oyster Creek Collection does NOT accept cash, check, ACH, PayPal, Venmo, or Apple Pay. 

Please see our Case Goods Care Guide.

Oyster Creek Collection fabrics are not guaranteed against natural wear, abrasion, stretch, shrinkage, fading, or dye-lot variation.     

For more specific information regarding fabric care, please review our Fabric Care Guide.

The term "performance fabric" refers to any specialty fabric designed to withstand wear and tear while being simple to clean. The overall concept for performance fabric is longevity and simplicity. However, no fabric is 100% indestructible nor 100% stain resistant. Oyster Creek Studios strives to use performance fabrics throughout most design projects for clients. 

To submit a claim, go to our Submit a Claim page.