Unlike mass-produced furniture, bespoke furniture pieces are made-to-order. The materials, design, and craftsmanship are all dedicated to creating a singular item for the customer. Therefore, at Oyster Creek Collection we do not accept returns or exchanges once the piece has been delivered. If your piece shows sign of defect or damage after delivery, please submit a claim to OCC ASAP by completing this form. At OCC, we have the right to deny any alleged claim.